Legal Name
ISLAND HILLS Co., Ltd

Address
3-1-6 Motoazabu Minato Tokyo, Japan

Phone number
053 571 2448

Email
[email protected]

Head of Operations
Jonathan Oshima

Additional fees
“Free shipping” on shopping page is based on a flat rate shipping cost included in all prices shown.
For bespoke art works, that require special shipping methods, additional shipping fees will be calculated and quoted in advance.

Exchanges and Returns Policy
Returns and exchanges requested by customers.
Items before shipping: You can cancel your order by pressing the cancel button on the website.
Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support email ([email protected]) within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening.

Returns and exchanges for defective goods and services.
Please contact the customer support email [email protected]. We will refund or exchange with new products at our shipping cost.

Delivery times
Orders will be processed within 3-5 business days.
Products should be received within 14 days and are available as soon as you place your order.

Payment period
Credit card payments are processed immediately.

Price
Amounts listed on each product page.
10% Japanese consumption tax is included in the price shown on all products.